780-934-3506
24/7 Emergency Response
Questions worth asking
Before you send a deposit, get plain answers:
- What accumulation starts service, and is it the same for driveways and lots?
- How fast do you typically arrive after a trigger overnight?
- Who answers the phone at 2 a.m. during a blizzard?
- Is sanding included, optional, or never part of the plan?
- Can you provide a certificate of insurance?
- What happens when street ploughs refill the end of the driveway?
If answers stay vague, keep shopping.
Response and after-hours coverage
Edmonton storms often dump overnight. A company that only works business hours leaves you stuck for morning traffic and school runs. Ask for a real on-call process, not a voicemail that gets checked at 9.
Snowbear runs 24/7 dispatch at 780-934-3506 for both residential and commercial clients who need that coverage.
Equipment and crew capacity
Match the fleet to the site. A pickup with a blade can handle many homes. Retail lots and long drive aisles need loaders or skid steers, plus a plan for handwork at doors. Ask how many sites they already run on the same trigger night. Overloaded routes show up as late arrivals.
Scope, pricing, and contracts
Seasonal contracts usually cost less stress than per-visit panic pricing in January. Still read the exclusions. Windrow cleanup, ice chipping, and hauling are common extras.
Homeowners can start with residential snow removal. Property managers should compare quotes with the commercial contract checklist and our commercial service page open side by side.
Local knowledge
Edmonton, St. Albert, and Sherwood Park share deep cold and freeze-thaw swings. Providers who only quote for mild winters under-plan sand and revisit times. Ask how they treat ice when salt stops working, and whether they already serve your neighbourhood so travel time stays realistic.
When you are ready for numbers, request a quote with your address, priority areas, and preferred trigger.
